Exchange & Refund
Refund and Exchange Policy:
At Mahmoud Yassin, we strive to ensure the satisfaction of our valued customers. In line with this commitment, we have established a comprehensive Refund and Exchange Policy to provide clarity on the process.
1. Eligibility:
To be eligible for a refund or exchange, customers must initiate the request within 48 hours of the original purchase date.
Products must be in their original condition, unused, and accompanied by the original receipt or proof of purchase.
2. Refund Process:
Refund requests will be thoroughly reviewed to ensure they meet the eligibility criteria.
Once approved, refunds will be processed using the original method of payment.
3. Exchange Process:
Customers requesting an exchange must specify the desired replacement item.
Exchanges are subject to product availability, and the replacement item's value may differ from the original purchase.
4. Terms and Conditions:
The 48-hour timeframe is strictly enforced, and requests beyond this period may not be considered.
Refunds and exchanges are granted at the discretion of Mahmoud Yassin and are subject to our assessment of the returned product's condition.
5. Contact Us:
For refund or exchange inquiries, please contact us through instagram account within the specified timeframe.
6. Modifications to the Policy:
Mahmoud Yassin’s reserves the right to modify or update this Refund and Exchange Policy. Any changes will be communicated through our official channels.
By making a purchase with Mahmoud Yassin, customers acknowledge and agree to abide by the terms outlined in this Refund and Exchange Policy. We appreciate your trust in us and are committed to ensuring a seamless and satisfactory shopping experience.
At Mahmoud Yassin, we strive to ensure the satisfaction of our valued customers. In line with this commitment, we have established a comprehensive Refund and Exchange Policy to provide clarity on the process.
1. Eligibility:
To be eligible for a refund or exchange, customers must initiate the request within 48 hours of the original purchase date.
Products must be in their original condition, unused, and accompanied by the original receipt or proof of purchase.
2. Refund Process:
Refund requests will be thoroughly reviewed to ensure they meet the eligibility criteria.
Once approved, refunds will be processed using the original method of payment.
3. Exchange Process:
Customers requesting an exchange must specify the desired replacement item.
Exchanges are subject to product availability, and the replacement item's value may differ from the original purchase.
4. Terms and Conditions:
The 48-hour timeframe is strictly enforced, and requests beyond this period may not be considered.
Refunds and exchanges are granted at the discretion of Mahmoud Yassin and are subject to our assessment of the returned product's condition.
5. Contact Us:
For refund or exchange inquiries, please contact us through instagram account within the specified timeframe.
6. Modifications to the Policy:
Mahmoud Yassin’s reserves the right to modify or update this Refund and Exchange Policy. Any changes will be communicated through our official channels.
By making a purchase with Mahmoud Yassin, customers acknowledge and agree to abide by the terms outlined in this Refund and Exchange Policy. We appreciate your trust in us and are committed to ensuring a seamless and satisfactory shopping experience.